Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care for the Lesbian, Gay, Bisexual, and Transgender (LGBT) Community: A Field Guide

Read Chapters 1 and 2 (pages 7-17) from the LGBT Field Guide, published by the Joint Commission. Chapter one describes how health system leadership must articulate an inclusive vision and create inclusive systems. But leadership in a health system occurs at multiple levels and takes different forms in everyday practice. Chapter 2 follows with suggestions for inclusive practice. As you read these chapters, think about how you might be a leader who promotes inclusive environments and practices within not only your health system, but your unit or on your care team.