Course: 9 - Accountability to Affected Populations and Community Engagement in Humanitarian Action

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How to create an account and enroll in the course?

In order to be able to complete the activities and quizzes in this course, and receive a certification of completion, or a badge you must create an account and enroll in the course. You only need to create an account once, after which you can enroll in as many courses as you like. Click here to create an account. For instructions on how to create an account and enroll, please look at the following video:
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Effective humanitarian action is built on trust, transparency, and meaningful engagement with affected communities. This course explores the principles and practices of accountability and community engagement, equipping humanitarian workers with the knowledge and skills to ensure inclusive, ethical, and responsive aid delivery.
Participants will examine the core concepts of accountability and transparency, focusing on their role in building trust and ensuring responsible humanitarian action. The course also introduces Accountability to Affected Populations (AAP), a framework that emphasizes listening to, engaging with, and responding to communities in a way that upholds their dignity and rights.

In addition, participants will explore community engagement strategies, learning how to foster inclusive participation, encourage local leadership, and create feedback mechanisms that enhance humanitarian response effectiveness.
The course follows a microlearning approach, offering bite-sized lessons (15–20 minutes each) that make it easy to grasp complex human rights concepts. Interactive activities, case studies, and scenario-based exercises provide opportunities for active learning. There are no graded assessments—participants can engage, explore, and retry activities as often as needed to deepen their understanding.

To learn more about the efficacy of online learning and online learning at NextGenU.org please see “A Novel Integration of Online and Flipped Classroom Instructional Models in Public Health Higher Education,” (2014), BMC Medical Education, “Building Public Health Capacity through Online Global Learning,” (2018), Open Praxis, or on NextGenU.org’s publication page.
There are three micro-lessons to complete, which include:
Accountability and Transparency
Accountability to Affected Populations
Community Engagement
Each micro-lesson takes approximately 15-20 minutes and includes interactive activities and questions to reinforce key concepts. These activities are ungraded and designed to support active learning—participants can attempt them as many times as needed.
At the end of the course, participants must pass a scenario-based quiz that applies their learning to real-world humanitarian challenges. Upon successful completion, participants will earn a badge.
Once you’ve passed the final exam, you will receive a badge from NextGenU.org and our course’s co-sponsoring organizations. We keep your personal information confidential, never sell any of your information, and only use anonymized data for research purposes. Also, we are happy to report your testing information and share your work with anyone (your school, employer, etc.) at your request.
Engaging with this Course:
You can enroll in this course or browse this course for free for personal enrichment; there are no requirements.
To obtain a badge, a learner must successfully complete:
All the reading requirements

All quizzes and pass with a 70% with unlimited attempts

All activities

The final exam

The self and course evaluation forms

NextGenU.org is happy to provide your institution with

A link to and description of the course training so that they can see all its components, including the cosponsoring universities and other professional organization cosponsors;

Your grade on the final exam;

Your work products (e.g., case study activities), and any other required or optional shared materials that you produce and authorize to share with them;

Your evaluations -- course and self-assessments;

A copy of your badge, along with the co-sponsoring universities and other organizations listed.

Next Steps

Take the short knowledge pre-test. It allows us to assess various aspects of the course itself.

Complete the registration form.

Begin the course with Lesson 1: Accountability and Transparency

In each lesson, read the description, complete all required readings and any required activity, and take the corresponding quizzes.

Disclaimer: This content is designed to enhance your study; we cannot guarantee that the successful completion of these materials will enable you to work in your place of residence as regulations vary by location. If you plan to practice using your new knowledge, to ensure safety and compliance with your local laws, you must successfully complete a program of study approved by the government and relevant local regulatory agencies in your place of practice.

NextGenU.org does not directly confer academic degrees or guarantee that learning institutions will accept NextGenU.org coursework for credit.
Lesson 1: Accountability and Transparency
Student Learning Outcomes:

Upon completion of this lesson, you will be able to:
- Define transparency in humanitarian action.
- Define accountability in humanitarian action.
- Understand the importance of transparency and accountability.
Approximate time required for the readings for this lesson (at 144 words/minute): 15 minutes

Click here to start this lesson
1 File, 1 SCORM package
- Required Learning Resources
- Learning Resource: Accountability and Transparency File 1.7MB PDF document
  Click on the link to access the summary of this lesson's content. You are encouraged to read the summary notes before you begin the microlesson and refer back to them alongside your journey through the lesson. There will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
- Activities
  In order to access activities, you must be enrolled in the course and logged in to your account.
  Please refer to this video for instructions on how to create and account and enroll in a course:
- Microlesson 1 - Accountability and Transparency SCORM package
  
  To access the microlesson:
  
  Step 1: Click on the link to the Microlesson above.
  
  Step 2: Select "Enter"; the microlesson will open in a new window
  
  Step 3: Click on the arrow at the bottom of the screen to begin the microlesson.
  
  If you need to exit the microlesson before it is completed, either click on "Exit Course" on the top right of the screen, or simply close the window. Your progress should be saved automatically.
  Within the Microlesson, there will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
Lesson 2: Accountability to Affected Populations
Student Learning Outcomes:

Upon completion of this lesson, you will be able to:
- Define Accountability to Affected Populations (AAP).
- Understand the principles of AAP.
- Apply AAP concepts in different humanitarian contexts.
Approximate time required for the readings for this lesson (at 144 words/minute): 15 minutes

Click here to start this lesson
1 File, 1 SCORM package
- Required Learning Resources
- Learning Resource: Accountability to Affected Populations File 389.7KB PDF document
  Click on the link to access the summary of this lesson's content. You are encouraged to read the summary notes before you begin the microlesson and refer back to them alongside your journey through the lesson. There will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
- Activities
  In order to access activities, you must be enrolled in the course and logged in to your account.
  Please refer to this video for instructions on how to create and account and enroll in a course:
- Microlesson 2 - Accountability to Affected Populations SCORM package
  
  To access the microlesson:
  
  Step 1: Click on the link to the Microlesson above.
  
  Step 2: Select "Enter"; the microlesson will open in a new window
  
  Step 3: Click on the arrow at the bottom of the screen to begin the microlesson.
  
  If you need to exit the microlesson before it is completed, either click on "Exit Course" on the top right of the screen, or simply close the window. Your progress should be saved automatically.
  Within the Microlesson, there will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
Lesson 3: Community Engagement
Student Learning Outcomes:

Upon completion of this lesson, you will be able to:
- Define community engagement in humanitarian contexts.
- Understand the benefits of community engagement.
- Apply community engagement principles in humanitarian work.
Approximate time required for the readings for this lesson (at 144 words/minute): 15 minutes

Click here to start this lesson
1 File, 1 SCORM package
- Required Learning Resources
- Learning Resource: Community Engagement File 285.3KB PDF document
  Click on the link to access the summary of this lesson's content. You are encouraged to read the summary notes before you begin the microlesson and refer back to them alongside your journey through the lesson. There will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
- Activities
  In order to access activities, you must be enrolled in the course and logged in to your account.
  Please refer to this video for instructions on how to create and account and enroll in a course:
- Microlesson 3 - Community Engagement SCORM package
  
  To access the microlesson:
  
  Step 1: Click on the link to the Microlesson above.
  
  Step 2: Select "Enter"; the microlesson will open in a new window
  
  Step 3: Click on the arrow at the bottom of the screen to begin the microlesson.
  
  If you need to exit the microlesson before it is completed, either click on "Exit Course" on the top right of the screen, or simply close the window. Your progress should be saved automatically.
  Within the Microlesson, there will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
Final Exam

Click here to start Final Examination
- Graded Quiz: Accountability to Affected Populations and Community Engagement in Humanitarian Action
  Restricted Not available unless:
  The activity Microlesson 1 - Accountability and Transparency is marked complete
  The activity Microlesson 2 - Accountability to Affected Populations is marked complete
  The activity Microlesson 3 - Community Engagement is marked complete
Course and Self Evaluation

Thank you for trusting us with your learning journey. Feel free to join the other courses that make up our Foundations of Humanitarian Action Program to continue learning. In this section, you can provide feedback about this course to help us make NextGenU.org better. Once evaluations are completed, you will be able to receive your badge.
If you have completed all 12 courses in this program, you may proceed to obtain your Final Program Certificate. You will need to take one short quiz (12 questions) and pass with a score of 75% or higher to be awarded the Final Program Certificate for Foundations of Humanitarian Action, Part 1. Click here to earn your Final Program Certificate

Click here give your feedback
- Course Evaluation Questionnaire
  Restricted Not available unless: The activity Graded Quiz: Accountability to Affected Populations and Community Engagement in Humanitarian Action is marked complete
- Self Evaluation Questionnaire
  Restricted Not available unless: The activity Graded Quiz: Accountability to Affected Populations and Community Engagement in Humanitarian Action is marked complete

How to create an account and enroll in the course?

Homepage

Lesson 1: Accountability and Transparency

Student Learning Outcomes:

Required Learning Resources

Activities

Lesson 2: Accountability to Affected Populations

Student Learning Outcomes:

Required Learning Resources

Activities

Lesson 3: Community Engagement

Student Learning Outcomes:

Required Learning Resources

Activities

Final Exam

Course and Self Evaluation