Course: 11 - Well-being and Resilience in Humanitarian Work

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In order to be able to complete the activities and quizzes in this course, and receive a certification of completion, or a badge, you must create an account and enroll in the course. You only need to create an account once, after which you can enroll in as many courses as you like. Click here to create an account. For instructions on how to create an account and enroll, please look at the following video:
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Humanitarian work is rewarding, but it also comes with significant emotional, physical, and psychological challenges. This course explores the importance of well-being, self-care, and resilience in maintaining long-term effectiveness and personal health in high-stress environments.
Through practical strategies and evidence-based approaches, participants will learn how to manage workplace stress, recognize signs of burnout, and foster supportive professional relationships. The course also addresses the unique pressures of working in emergency and high-risk settings, equipping learners with tools to navigate trauma, build resilience, and create a culture of well-being within their teams and organizations.

By the end of this course, participants will have a comprehensive understanding of self-care practices, stress management techniques, and the role of collaborative relationships in sustaining humanitarian work. This knowledge will empower individuals and teams to prioritize well-being while continuing to deliver impactful humanitarian assistance.
The course follows a microlearning approach, offering bite-sized lessons (15–20 minutes each) that make it easy to grasp complex human rights concepts. Interactive activities, case studies, and scenario-based exercises provide opportunities for active learning. There are no graded assessments—participants can engage, explore, and retry activities as often as needed to deepen their understanding.

To learn more about the efficacy of online learning and online learning at NextGenU.org please see “A Novel Integration of Online and Flipped Classroom Instructional Models in Public Health Higher Education,” (2014), BMC Medical Education, “Building Public Health Capacity through Online Global Learning,” (2018), Open Praxis, or on NextGenU.org’s publication page.
There are four micro-lessons to complete, which include:
Wellbeing in the Workplace & Self-Care
Burnout and Stress
Wellbeing in Emergency and High-Risk Settings
Collaborative and Supporting Work Relationships
Each micro-lesson takes approximately 15-20 minutes and includes interactive activities and questions to reinforce key concepts. These activities are ungraded and designed to support active learning—participants can attempt them as many times as needed.
At the end of the course, participants must pass a scenario-based quiz that applies their learning to real-world humanitarian challenges. Upon successful completion, participants will earn a badge.
Once you’ve passed the final exam, you will receive a badge from NextGenU.org and our course’s co-sponsoring organizations. We keep your personal information confidential, never sell any of your information, and only use anonymized data for research purposes. Also, we are happy to report your testing information and share your work with anyone (your school, employer, etc.) at your request.
Engaging with this Course:
You can enroll in this course or browse this course for free for personal enrichment; there are no requirements.
To obtain a badge, a learner must successfully complete:
All the reading requirements

All quizzes and pass with a 70% with unlimited attempts

All activities

The final exam

The self and course evaluation forms

NextGenU.org is happy to provide your institution with

A link to and description of the course training so that they can see all its components, including the cosponsoring universities and other professional organization cosponsors;

Your grade on the final exam;

Your work products (e.g., case study activities), and any other required or optional shared materials that you produce and authorize to share with them;

Your evaluations -- course and self-assessments;

A copy of your badge, along with the co-sponsoring universities and other organizations listed.

Next Steps

Take the short knowledge pre-test. It allows us to assess various aspects of the course itself.

Complete the registration form.

Begin the course with Lesson 1: Wellbeing in the Workplace & Self-Care.

In each lesson, read the description, complete all required readings and any required activity, and take the corresponding quizzes.

Disclaimer: This content is designed to enhance your study; we cannot guarantee that the successful completion of these materials will enable you to work in your place of residence as regulations vary by location. If you plan to practice using your new knowledge, to ensure safety and compliance with your local laws, you must successfully complete a program of study approved by the government and relevant local regulatory agencies in your place of practice.

NextGenU.org does not directly confer academic degrees or guarantee that learning institutions will accept NextGenU.org coursework for credit.
Lesson 1: Wellbeing in the Workplace & Self-Care
Student Learning Outcomes:

Upon completion of this lesson, you will be able to:
- Define and explain the concepts of wellbeing and self-care in the workplace.
- Understand the components of self-care, including mental, physical, emotional, social, and spiritual elements.
- Apply tips and tools to increase your ability to recognise and relieve work-based pressures.
Approximate time required for the readings for this lesson (at 144 words/minute): 15 minutes

Click here to start this lesson
1 File, 1 SCORM package
- Required Learning Resources
- Learning Resource: Wellbeing in the Workplace & Self-Care File 142.9KB PDF document
  Click on the link to access the summary of this lesson's content. You are encouraged to read the summary notes before you begin the microlesson and refer back to them alongside your journey through the lesson. There will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
- Activities
  In order to access activities, you must be enrolled in the course and logged in to your account.
  Please refer to this video for instructions on how to create and account and enroll in a course:
- Microlesson 1 - Wellbeing in the Workplace & Self-Care SCORM package
  
  To access the microlesson:
  
  Step 1: Click on the link to the Microlesson above.
  
  Step 2: Select "Enter"; the microlesson will open in a new window
  
  Step 3: Click on the arrow at the bottom of the screen to begin the microlesson.
  
  If you need to exit the microlesson before it is completed, either click on "Exit Course" on the top right of the screen, or simply close the window. Your progress should be saved automatically.
  Within the Microlesson, there will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
Lesson 2: Burnout and Stress
Student Learning Outcomes:

Upon completion of this lesson, you will be able to:
- Define and understand the concepts of stress and burnout.
- Identify sources of stress in the workplace.
- Identify problematic responses to stress in the workplace.
- Learn how to recognize and support colleagues experiencing stress or burnout.
Approximate time required for the readings for this lesson (at 144 words/minute): 15 minutes

Click here to start this lesson
1 File, 1 SCORM package
- Required Learning Resources
- Learning Resource: Burnout and Stress File 135.7KB PDF document
  Click on the link to access the summary of this lesson's content. You are encouraged to read the summary notes before you begin the microlesson and refer back to them alongside your journey through the lesson. There will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
- Activities
  In order to access activities, you must be enrolled in the course and logged in to your account.
  Please refer to this video for instructions on how to create and account and enroll in a course:
- Microlesson 2 - Burnout and Stress SCORM package
  
  To access the microlesson:
  
  Step 1: Click on the link to the Microlesson above.
  
  Step 2: Select "Enter"; the microlesson will open in a new window
  
  Step 3: Click on the arrow at the bottom of the screen to begin the microlesson.
  
  If you need to exit the microlesson before it is completed, either click on "Exit Course" on the top right of the screen, or simply close the window. Your progress should be saved automatically.
  Within the Microlesson, there will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
Lesson 3: Wellbeing in Emergency and High-Risk Settings
Student Learning Outcomes:

Upon completion of this lesson, you will be able to:
- Define and identify critical incidents in emergency settings.
- Understand the five traumatic stress reactions (5 F's).
- Recognise the importance of understanding traumatic stress reactions.
Approximate time required for the readings for this lesson (at 144 words/minute): 15 minutes

Click here to start this lesson
1 File, 1 SCORM package
- Required Learning Resources
- Learning Resource: Wellbeing in Emergency and High-Risk Settings File 154.3KB PDF document
  Click on the link to access the summary of this lesson's content. You are encouraged to read the summary notes before you begin the microlesson and refer back to them alongside your journey through the lesson. There will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
- Activities
  In order to access activities, you must be enrolled in the course and logged in to your account.
  Please refer to this video for instructions on how to create and account and enroll in a course:
- Microlesson 3 - Wellbeing in Emergency and High-Risk Settings SCORM package
  
  To access the microlesson:
  
  Step 1: Click on the link to the Microlesson above.
  
  Step 2: Select "Enter"; the microlesson will open in a new window
  
  Step 3: Click on the arrow at the bottom of the screen to begin the microlesson.
  
  If you need to exit the microlesson before it is completed, either click on "Exit Course" on the top right of the screen, or simply close the window. Your progress should be saved automatically.
  Within the Microlesson, there will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
Lesson 4: Collaborative and Supporting Work Relationships
Student Learning Outcomes:

Upon completion of this lesson, you will be able to:
- Understand the connection between wellbeing and workplace relationships.
- Recognise the importance of professional bonds in emotional support.
- Identify key elements of building and maintaining healthy relationships.
Approximate time required for the readings for this lesson (at 144 words/minute): 15 minutes

Click here to start this lesson
1 File, 1 SCORM package
- Required Learning Resources
- Learning Resource: The Convention on the Elimination of All Forms of Discrimination against Women File 152.2KB PDF document
  Click on the link to access the summary of this lesson's content. You are encouraged to read the summary notes before you begin the microlesson and refer back to them alongside your journey through the lesson. There will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
- Activities
  In order to access activities, you must be enrolled in the course and logged in to your account.
  Please refer to this video for instructions on how to create and account and enroll in a course:
- Microlesson 4 - Collaborative and Supporting Work Relationships SCORM package
  
  To access the microlesson:
  
  Step 1: Click on the link to the Microlesson above.
  
  Step 2: Select "Enter"; the microlesson will open in a new window
  
  Step 3: Click on the arrow at the bottom of the screen to begin the microlesson.
  
  If you need to exit the microlesson before it is completed, either click on "Exit Course" on the top right of the screen, or simply close the window. Your progress should be saved automatically.
  Within the Microlesson, there will be a series of questions and activities throughout the lesson. These questions and activities are designed to help you learn and are not meant to be evaluations.
Final Exam

Click here to start Final Examination
- Graded Quiz: Well-being and Resilience in Humanitarian Work
  Restricted Not available unless:
  The activity Microlesson 1 - Wellbeing in the Workplace & Self-Care is marked complete
  The activity Microlesson 2 - Burnout and Stress is marked complete
  The activity Microlesson 3 - Wellbeing in Emergency and High-Risk Settings is marked complete
  The activity Microlesson 4 - Collaborative and Supporting Work Relationships is marked complete
Course and Self Evaluation

Thank you for trusting us with your learning journey. Feel free to join the other courses that make up our Foundations of Humanitarian Action Program to continue learning. In this section, you can provide feedback about this course to help us make NextGenU.org better. Once evaluations are completed, you will be able to receive your badge.
If you have completed all 12 courses in this program, you may proceed to obtain your Final Program Certificate. You will need to take one short quiz (12 questions) and pass with a score of 75% or higher to be awarded the Final Program Certificate for Foundations of Humanitarian Action, Part 1. Click here to earn your Final Program Certificate

Click here give your feedback
- Course Evaluation Questionnaire
  Restricted Not available unless: The activity Graded Quiz: Well-being and Resilience in Humanitarian Work is marked complete
- Self Evaluation Questionnaire
  Restricted Not available unless: The activity Graded Quiz: Well-being and Resilience in Humanitarian Work is marked complete

Student Learning Outcomes:

Required Learning Resources

Activities

Student Learning Outcomes:

Required Learning Resources

Activities

Student Learning Outcomes:

Required Learning Resources

Activities

Student Learning Outcomes:

Required Learning Resources

Activities