Section: Unit 3 - Therapeutic Communication with Children and Families | Pediatric Nursing Part 1 | NextGenU.org

  • Unit Objectives: 
    • Demonstrate appropriate and effective communication techniques/skills with child and family based on their age, ability, language, culture, and another relevant contexts.
    • Discuss barriers to effective communication with the child and family.
    • Identify strategies nurses can apply to foster effective therapeutic communication.

    • 3.1 - Verbal and Non-Verbal Communication

      Student Learning Outcomes:

      Upon completion of this lesson, you will be able to:

      • Understand the basic skills for communicating with children.
      • Discuss strategies/techniques nurses can utilize to appropriately and effectively communicate verbally to children.
      • Discuss strategies/techniques nurses can utilize to appropriately and effectively communicate non-verbally with children.
      • Discuss strategies/techniques nurses can utilize to appropriately and effectively communicate with parents/caregivers.
      • Discuss common strategies for challenging communication with children/parents with special needs.

      Approximate time required for the readings for this lesson (at 144 words/minute): 2 hours and 54 minutes.

       
      Required Learning Resources and Activities
    • url icon
      Open RN: Fundamentals of Nursing URL
      Students must
      View

      Read "Communication with Patients". (25 minutes)

      Wisconsin Technical College System

    • url icon
      Communication for the Nursing Professional URL
      Students must
      View

      Read the Chapter 2: Communication strategies, Non-verbal communication, Cultural considerations. (14 minutes)

      Press Books

    • url icon
      Communicating with Pediatric Patients and their Families: The Texas Children’s Hospital Guide for Physicians, Nurses and Other Healthcare Professionals URL
      Students must
      View

      Go to the link, download the file, and read Chapter 1 and Chapter 14. (1 hour 15 minutes)

      Texas Children’s Hospital

    • url icon
      Slide Deck Presentation: Verbal and Non-Verbal Communication URL
      Students must
      View
    • quiz icon
      Quiz: Unit 3.1

      To access the quiz, click on the name of the quiz provided above. On the following screen, click the attempt quiz button to respond to the questions.

      Not available unless: The activity Combined Unit Exam 1 is complete and passed

    • 3.2 - Communication and Counseling Skills

      Student Learning Outcomes:

      Upon completion of this lesson, you will be able to:

      • Discuss how the social and cultural environment impacts family communication.
      • Analyze family communication patterns (functional and dysfunctional family).
      • Discuss strategies a nurse could utilize to promote continued family and interprofessional communication.
      • Identify strategies a nurse can utilize to for effectively communicate with families during counseling.

      Approximate time required for the readings for this lesson (at 144 words/minute): 3 hours and 33 minutes.

       
      Required Learning Resources and Activities
    • url icon
      Communication Within Family System URL
      Students must
      View

      Read from ‘Communicating Within the Family System’ to end of ‘Cognitive Orientations and Communication’. (29 minutes)

      Oxford Research Encyclopedia of Communication

    • url icon
      'Family Communication Patterns' URL
      Students must
      View

      Read from ‘Family Communication Patterns’ to end of ‘Laissez-faire’. (6 minutes)

      The LibreTexts libraries

    • url icon
      Communications and Families URL
      Students must
      View

      Read from ‘Family Communication Processes’ to ‘Key Takeaways’. (12 minutes)

      University of Minnesota

    • url icon
      Effective Communication with Parents and Carers URL
      Students must
      View

      Read the entire article. (9 minutes)

      Raising Children Network

    • url icon
      Effective Communication in Nursing URL
      Students must
      View

      Read ‘3. Communication process’, ‘5. Types of communication’, and ‘8. Improving communication’. (3 minutes)

      Intechopen

    • url icon
      Family and Inter-Professional Communication Strategies URL
      Students must
      View

      Read pages 13-1, 50-55, 68, 92-96, 215-219. (1 hour and 30 minutes)

      ‘Communicating with Pediatric Patients and their Families: The Texas Children’s Hospital Guide for Physicians, Nurses and other Healthcare Professionals’ by Texas Children’s Hospital

    • url icon
      Communication Strategies for Child/Family Counselling URL
      Students must
      View

      Open ‘FCS Sheet 8: Effective communication in family-centred service’ and read pages 3-4. (4 minutes)

      CanChild, McMaster University

    • url icon
      Slide Deck Presentation: Communication and Counseling Skills URL
      Students must
      View
    • quiz icon
      Quiz: Unit 3.2

      To access the quiz, click on the name of the quiz provided above. On the following screen, click the attempt quiz button to respond to the questions.

      Not available unless: The activity Quiz: Unit 3.1 is complete and passed

    • 3.3 - Health Teaching

      Student Learning Outcomes:

      Upon completion of this lesson, you will be able to:

      • Discuss the process of health teaching as it relates to children and their families.
      • Identify the components of learning needs assessment.
      • Discuss techniques a nurse could utilize to improve learning among children and their families.
      • Explain techniques a nurse can utilize to evaluate learning among children and their families.

      Approximate time required for the readings for this lesson (at 144 words/minute): 2 hours and 12 minutes.

       
      Required Learning Resources and Activities
    • url icon
      Nurse As Educator URL
      Students must
      View

      Read the section ‘Definition of the nurse’. (1 minute)

      International Confederation of Nurses

    • url icon
      Health Education of Client URL
      Students must
      View

      Read the entire section ‘Patient Education’. (4 minutes)

      ‘Holland-Frei Cancer Medicine’ 6th edition

    • url icon
      Importance of Health Education URL
      Students must
      View

      Read the article from the section ‘WHY IS PATIENT EDUCATION IMPORTANT’ to the section ‘HOW ARE PATIENTS DIFFERENT?’. (5 minutes)

      Arkansas State University

    • url icon
      Benefits of Health Education URL
      Students must
      View

      Read sections ‘Expected Beneficial Outcomes’ and ‘Other Potential Beneficial Outcomes’. (1 minute)

      University of Wisconsin Population Health Institute, 2019

    • url icon
      Client Health Education URL
      Students must
      View

      Read first paragraph of the section ‘Background’, and the entire section ‘Educating children, adolescent, and young adult patients’. (13 minutes). 

      eviQ, NSW Government

    • url icon
      Techniques of Teaching URL
      Students must
      View

      Read the article from section ‘Patient-teaching techniques that work’ to the section ‘Asking key assessment questions’. (9 minutes)

      ‘Nursing’ Journal

    • url icon
      Patient Education Strategies URL
      Students must
      View

      Read the entire article. (21 minutes)

      Lippincott Nursing Center

    • url icon
      Learning Domains URL
      Students must
      View

      Read the entire article. (4 minutes)

      Emporia State University

    • url icon
      Lessons Measurable Goals and Objectives URL
      Students must
      View

      Read the entire article. Texts in enclosed boxes are optional. (5 minutes)

      ‘GSC Lesson Planning 101’ by Deborah & Shumway-Pitt

    • url icon
      Choosing Effective Patient Education Materials URL
      Students must
      View

      Read the entire article. (3 minutes)

      A.D.A.M. Inc.

    • url icon
      Maximizing Teaching Moments URL
      Students must
      View

      Read the entire article. (6 minutes)

      A.D.A.M. Inc.

    • url icon
      Slide Deck Presentation: Health Teaching URL
      Students must
      View
    • quiz icon
      Quiz: Unit 3.3

      To access the quiz, click on the name of the quiz provided above. On the following screen, click the attempt quiz button to respond to the questions.

      Not available unless: The activity Quiz: Unit 3.2 is complete and passed

    • 3.4 - Cultural Competence

      Student Learning Outcomes:

      Upon completion of this lesson, you will be able to:

      • Define cultural competence.
      • Explain why a nurse should be culturally competent to care for children and families.
      • Identify barriers to cultural competence in health care.
      • Discuss strategies a nurse can utilize to overcome barriers to competence.
      • Describe the steps of developing cultural competence.

      Approximate time required for the readings for this lesson (at 144 words/minute): 3 hours and 5 minutes.

       
      Required Learning Resources and Activities
    • url icon
      Definition of Culture URL
      Students must
      Mark as done

      Read the entire article. (4 minutes)

      University of Minnesota

    • url icon
      How Culture Influences Health URL
      Students must
      Mark as done

      Read the entire article. (15 minutes)

      Canadian Pediatric Society

    • url icon
      'Transcultural Nursing' URL
      Students must
      Mark as done

      Read the entire article. (17 minutes)

      ‘Nursing’ Journal

    • url icon
      'Cultural Competence' URL
      Students must
      Mark as done

      Read the entire article. (4 minutes) 

      Nursing Made Incredibly Easy! Wolters Kluwer Health

    • url icon
      Barriers to Culturally Competent Care URL
      Students must
      Mark as done

      Read the sections ‘Communication’ and ‘Provider Opennes and Awareness’. (7 minutes)

      Pediatrics and Neonatal Nursing

    • url icon
      Barriers and Facilitators to Cultural Competence URL
      Students must
      Mark as done

      Read the sections ‘Barriers reported by practitioners’, ‘Facilitators reported by practitioners’, and ‘Facilitators reported by patients/caregivers’. (22 minutes)

      BMC Health Services Research

    • url icon
      Cultural Competence Skills Set URL
      Students must
      Mark as done

      Read the entire article. (16 minutes)

      NebGuide, Nebraska Extension Publications

    • url icon
      Communicating with Pediatric Patients and their Families: The Texas Children’s Hospital Guide for Physicians, Nurses and other Healthcare Professionals URL
      Students must
      Mark as done

      Read chapter 28 ‘Communicating across Cultural Differences’. (40 minutes)

      Texas Children’s Hospital

    • url icon
      Slide Deck Presentation: Relevance of Developing Cultural Competence URL
      Students must
      Mark as done
    • Additional Learning Option
    • url icon
      Elements of Culture URL

      Read the entire article. (41 minutes)

      University of Minnesota

    • quiz icon
      Quiz: Unit 3.4

      To access the quiz, click on the name of the quiz provided above. On the following screen, click the attempt quiz button to respond to the questions.

      Not available unless: The activity Quiz: Unit 3.3 is complete and passed