Read the entire article titled "Patient-Physician Communication: Why and How." Focus on the section titled "How to Communicate with Patients."

In this chapter from the WHO, scroll down and read the "Interventions" section (pp. 159 - 163), which reviews various ways to communicate information in relation to smoking cessation. The section on women's issues in relation to smoking cessation is supplementary (pp. 166 - 170).

Read this entire resource, which covers how to talk to children of adults who drink too much. The way the questions are answered in the resource can be applied to other types of substance use as well (besides alcohol), providing that the relevant information for the substance is given instead. You should have become more familiar with the relevant information about the other substances as you have progressed through this NextGenU training. When treating someone with psychoactive substance use disorder, address the families’, caregivers’, and children's questions and concerns, and involve them in the care plan and support when the patient has provided their consent (as needed).

For this resource titled "Parental Substance Misuse" we recommend that you click on text only button at the bottom of the webpage. Use the full audio-visual version only if you have a sufficient Internet connection, and then click on the various pictures to hear the participants speak rather than reading the transcripts.

Review "Section Five: Relationships with Family" by clicking on the blue tile with that title. In the text only version, read all pages by clicking next on each one. On p. 2 (see the bottom right corner), click on the various links for the various transcripts. Please note that each parent's reaction is not right or wrong. This resource does not cover how you can support the families of those who care about someone with a substance use issue, it simply explains that they benefit from support.  It is very important that you do not judge how the family or others are reacting. The best conduct to adopt is that of empathy and a sharing of scientific information about substances. The sharing of personal information of patients outside of the circle of professional care may be done only with the consent of the patient, as explained in prior modules. 

On this website titled "Talking to Patients About Sensitive Topics" scroll down to the heading "Resource Materials" and download 'Powerpoint Slides' (4.2MB). This version has lecture notes. Review slides 1-19, 23-39 and 44-58, and be sure to read the speaker notes as well. The rest of the slides are supplementary and not necessary for this training.

Scroll down in Chapter 7 titled "Counseling Clients With HIV And Substance Abuse Disorders" and examine Figure 7-3: Guidelines To Minimize Cultural Clashes".  This box reviews tips on how to avoid cultural clashes when communicating with people of other cultures.