Section: Unit 1: Communication and the Health Care Team | Nurse's Aide | NextGenU.org

  • Unit Learning Outcomes:
    • Explore the elements of professional communication related to members of the health care team, clients 
    • Demonstrate effective reporting and documentation of client care
    • Discuss the varied care and communication methods to address client’s physical, emotional, and spiritual needs. 
    • Determine methods for dealing with personal stresses

    • Unit 1: Lesson 1: Essentials of Communication

      Student Learning Outcomes:

      Upon completion of this lesson, you will be able to:

      • Define the responsibilities of the nurse's aide
      • Define the elements of the communication process
      • Explain the barriers to effective communication

      Approximate time required for the readings for this lesson (at 144 words/minute): 16 minutes.

       

      Required Learning Resources and Activities
    • url icon
      Lesson Summary: Unit 1 Lesson 1 Essentials of Communication URL
      Students must
      View
    • url icon
      Slide Deck Presentation: Essentials of Communication URL
      Students must
      View
    • url icon
      Essentials of Communication Flashcards URL
      Students must
      View
    • quiz icon
      Quiz: Unit 1 Lesson 1

    • Unit 1: Lesson 2: Communication within the Health Care Team

      Student Learning Outcomes:

      Upon completion of this lesson, you will be able to:

      • List the essentials for effective team communication
      • Define the elements of therapeutic communication and techniques
      • Identify therapeutic techniques and strategies for effective communication

      Approximate time required for the readings for this lesson (at 144 words/minute): 31 minutes.

       

      Required Learning Resources and Activities
    • url icon
      Lesson Summary: Unit 1 Lesson 2 Communication within the Health Care Team URL
      Students must
      View
    • url icon
      Slide Deck Presentation: Communication within the Health Care Team URL
      Students must
      View
    • url icon
      Communication within the Health Care Team Flashcards URL
      Students must
      View
    • quiz icon
      Quiz: Unit 1 Lesson 2
      Not available unless: The activity Quiz: Unit 1 Lesson 1 is complete and passed

    • Unit 1: Lesson 3: Dealing with Communication Challenges

      Student Learning Outcomes:

      Upon completion of this lesson, you will be able to:

      • Explain techniques to deal with clients with varied physical impairments
      • Describe methods to respond to clients with mental health and behavior issues
      • Define the stress response and preferred healthy responses 
      • Define stress triggers and methods to deal with client and family stress triggers
      • Describe preferred methods to deal with conflict

      Approximate time required for the readings for this lesson (at 144 words/minute): 1 hour and 11 minutes.

       

      Required Learning Resources and Activities
    • url icon
      Lesson Summary: Unit 1 Lesson 3 Dealing with Communication Challenges URL
      Students must
      View
    • url icon
      Slide Deck Presentation: Dealing with Communication Challenges URL
      Students must
      View
    • url icon
      Dealing with Communication Challenges Flashcards URL
      Students must
      View
    • quiz icon
      Quiz: Unit 1 Lesson 3
      Not available unless: The activity Quiz: Unit 1 Lesson 2 is complete and passed

    • Unit 1: Lesson 4: Human Needs and Developmental Stages

      Student Learning Outcomes:

      Upon completion of this lesson, you will be able to:

      • Explain Maslow's Hierarchy of Needs with application to client/family care
      • Explain Erikson's stages of development with application to client/family care
      • Discuss the spiritual needs of clients 
      • Describe supportive methods to assist in meeting clients/family spiritual needs

      Approximate time required for the readings for this lesson (at 144 words/minute): 42 minutes.

       

      Required Learning Resources and Activities
    • url icon
      Lesson Summary: Unit 1 Lesson 4 Human Needs and Developmental Stages URL
      Students must
      View
    • url icon
      Slide Deck Presentation: Human Needs and Developmental Stages URL
      Students must
      View
    • url icon
      Human Needs and Developmental Stages Flashcards URL
      Students must
      View
    • quiz icon
      Quiz: Unit 1 Lesson 4
      Not available unless: The activity Quiz: Unit 1 Lesson 3 is complete and passed

    • Unit 1: Lesson 5: Documentation and Reporting

      Student Learning Outcomes:

      Upon completion of this lesson, you will be able to:

      • Explain the difference between reporting and documentation
      • List the essentials of professional documentation
      • Explain the relationship between MDS and documentation
      • List the essentials of professional reporting including subjective and objective information
      • Explain military time and its use

      Approximate time required for the readings for this lesson (at 144 words/minute): 27 minutes.

       

      Required Learning Resources and Activities
    • url icon
      Lesson Summary: Unit 1 Lesson 5 Documentation and Reporting URL
      Students must
      View
    • url icon
      Slide Deck Presentation: Documentation and Reporting URL
      Students must
      View
    • url icon
      Documentation and Reporting Flashcards URL
      Students must
      View
    • quiz icon
      Quiz: Unit 1 Lesson 5
      Not available unless: The activity Quiz: Unit 1 Lesson 4 is complete and passed
    • quiz icon
      Unit 1 Exam Quiz
      Not available unless: The activity Quiz: Unit 1 Lesson 5 is complete and passed